Workload Automation Engineer in Miami, FL at Signature Consultants

Date Posted: 5/20/2020

Job Snapshot

Job Description

Workload Automation Engineer:

Signature Consultants has an opportunity for a Workload Automation Engineer. In this role the candidate will be responsible for supporting the Tidal Workload Automation application used by the enterprise to automate production batch processes. This includes working with various teams to ensure standards and best practices are being implemented into their processes. This position will also assist in the design of new processes, as well modifications to existing processes to improve automation performance and efficiency. This position works closely with other IT teams and business units to provide service and support. The Workload Automation Engineer will also coordinate IT response and manage issues until resolution, communicating with management as necessary. Additionally, this person will occasionally be called upon to represent Workload Automation in meetings with business and other IT teams.

Responsibilities:

  • Quickly assess system issues and coordinate and partner across the business and IT in order to trouble-shoot and resolve system issues.
  • Maintains given metrics for support controls and processes.
  • Maintains and provides support information from the Application Support Knowledge Base.
  • Work closely with business and other teams to provide support and ensure quick assistance to meet SLAs.
  • Responsible for maintain ticketing queue for assignments, and is held accountable for the overall accuracy of the documentation of trouble tickets and resolutions.
  • Monitor and provide overall KPIs to senior management.
  • Ensure adherence to architecture standards, use of standard templates and practices to ensure repeatable processes in the Application Support arena.
  • Engage in hands-on, in-depth analysis, review, and implementation of applications built and supported.
  • Will provide On-Call coverage on nights and weekends on rotation

Qualifications:

  • Minimum of 3 years in a Workload Automation role is preferred.
  • Knowledge of computer applications, data processing methods, and data processing equipment.
  • Understanding of technical logs and trouble-shooting methods.
  • Knowledge and experience in supporting Highly Available software/hardware solutions is preferred.
  • Excellent communication and influencing skills.
  • Knowledge and experience with FTP/SFTP transmissions.
  • Ability to write, troubleshoot and modify Bash and Python scripts is required.
  • Automation Applications: Tidal Workload Automation, and/or any other enterprise level automation application is preferred.
  • Databases: Microsoft SQL Server 2008 - 2016 is preferred.
  • Monitoring Tools: Java Monitoring & Management Console is preferred.
  • Systems: Unix, Linux, and Windows is required.
  • Scripting Languages: PowerShell, Bash and Python is required.

EDUCATION AND EXPERIENCE:

  • BA/BS in Computer Science, Engineering, or related field, or higher.

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.