UX Researcher in St. Louis, MO at Signature Consultants

Date Posted: 6/11/2020

Job Snapshot

Job Description

UX Researcher:

Signature Consultants has an opportunity for an UX Researcher. In this role the candidate will collaborate with business, design and technology partners as they propose and carry out all aspects of UX research across the enterprise.

Responsibilities:

  • Coordinate and conduct all user recruiting for research activities
  • Identify target users and associated criteria needed for recruiting
  • Engage various partner teams on gathering and approval of user lists
  • Track and manage recruiting activities for each study and down to the participant level (i.e., tracking project, who was contacted, who participated, etc.)
  • Create discussions guides for research sessions
  • Facilitate/moderate user-centered design research activities such as: Interviews, Usability Testing, Focus Groups, Card Sorting, Contextual Inquiry, Ethnography, Discovery Sessions, Co-Design Sessions and/or Surveys
  • Analyze results from user research and present recommendations to various audiences
  • Ability to perform light statistical analysis on research data
  • Produce a variety of deliverables such as: Research Reports, Experience Diagrams, Customer Journeys, Service Blueprints, Personas, Video Clip Reels, etc.
  • Communicate ideas via design (i.e., whiteboard drawings, paper sketches, etc.)

Qualifications:

  • Ability to understand project goals rooted in complex subject matter and propose research activities to support
  • Ability to lead a research program in a fast-paced and, at sometimes, ambiguous environment
  • Create and maintain research plans/timelines
  • Ability to juggle multiple user research efforts at once and track and communicate them appropriately
  • Good project management skills; organized
  • Strong conceptual skills (i.e., deciphering whiteboard diagrams and pencil sketches)
  • Comfortable with frequent iteration to designs based on feedback from users and business partners
  • A continued curiosity in subjects related to design and technology
  • Ability to moderate and lead effectively with partners and users located remotely via email and phone
  • Experience moderating collaboration workshops
  • Contribute towards note-taking for user research activities where you are not the moderator
  • Interface with team members in the home office, back office, and the field
  • Comply with all mandated policies and procedures when conducting research in the regulated financial services sector

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.