UX Reseacher in Minneapolis, MN at Signature Consultants

Date Posted: 9/11/2019

Job Snapshot

Job Description

UX Researcher Summary:

Signature Consultants has an opportunity for an UX Design Researcher. In this role the candidate will conduct and deliver user experience (UX) design research work that meets or exceeds the stated business goals and which is clearly and objectively measured and reported to prove our clients return on design investment. The candidate will lead and craft UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners. This position needs to partner effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics, delivery PMO, Information Technology and other teams to strengthen relationships and understand the business while delivering solid research. This role derives measurable objectives against which UX research work will be evaluated for success.

Qualifications:

  • Bachelor's degree in a related field such as human factors, anthropology, cognitive psychology or human computer interaction
  • 2-5 years' experience leading and conducting user research studies, including usability tests, concept tests, ethnography, co-creation sessions
  • Expertise in both qualitative and quantitative research methods and a strong understanding of when/how to apply them
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices, and brick-and-mortar experiences
  • Strong knowledge of UX best practices, including website information architecture, interactive design principles, usability, service design, and online marketing and business needs
  • Strong attention to detail
  • Strong presentation skills
  • Empathetic, human-centric approach to analysis
  • Ability to problem-solve and work independently
  • Advanced knowledge of quantitative analysis and statistical concepts
  • Expert in Microsoft Office, Excel and PowerPoint
  • Maintains professional knowledge and experience
  • Experience with remote user testing platforms
  • Experience with designing for accessibility
  • Experience with service design approaches
  • Experience working in agile and waterfall environments
  • Experience with responsive design
  • Ability to create lo-fi prototypes
  • Ability to develop moderator guides
  • Familiarity with digital development process
  • Experience leading others

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 27 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com.