Technical Writer (Process) in Clayton, MO at Signature Consultants

Date Posted: 5/7/2020

Job Snapshot

Job Description

Technical Writer (Process) Summary:

Signature Consultants has an opportunity for a Technical Writer. The selected individual will be responsible for assisting the Continuous Improvement team in establishing process documentation for a large-scale, multi-year program. The individual must be able to work on multiple documents concurrently while meeting tight deadlines. This includes gathering technical requirements, collaborating with stakeholders and coordinating the efforts of internal team members to produce high quality documentation.

Responsibilities:

  • Work with Lead, Continuous Improvement to document all processes related to a large-scale, technology deployment program with multiple opportunities for standardization and optimization of processes
    Responsible for creating technical documents, explaining complex information in a clear and concise manner and working with a cross-functional team to ensure accuracy of process descriptions
  • Proactively document current and future state processes and maintain consistent gap analysis to illustrate changes in process and highlight change management requirements
  • Continually follow-up and actively pursue the information needed to complete the documentation, as well as to coordinate a consistent review cycle of all documentation as it is written
  • Maintain a comprehensive library of technical terminology and documentation
  • Analyze documents and manage all updates to maintain continuity of content and style

Essential Characteristics:

  • Strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspective
  • Dedication to project outcomes
  • Passion for collaborating effectively in a fast-paced, team environment
  • Self-motivated; ability to work independently
  • Interest in drawing connections to the bigger picture

Education & Experience:

  • Bachelor's degree in Computer Science, Business Information Systems, a related discipline or equivalent experience
  • 5 + years' experience in technical writing
  • Lean and/or project management accreditation's are valued
  • Expert-level Visio and Provision skills and experience are imperative
  • Proven track record of performing research and independent self-study as part of production of documentation deliverables
  • Strong aptitude for critical thinking and a passion for problem solving
  • Excellent organizational and time management skills. Must be able to juggle multiple documents under tight deadline while being flexible to accommodate shifting schedules

Work Environment:

  • Normal Work Environment - Work is normally performed in a shared office environment
  • Typically, 8 hours a day, Monday through Friday
  • May require work during nonstandard business hours
  • Some travel may be required

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.