Systems Support Analyst in Minneapolis, MN at Signature Consultants

Date Posted: 8/1/2019

Job Snapshot

Job Description

Systems Support Analyst Summary:

Signature Consultants is seeking a Systems Support Analyst for a contract opportunity in Downtown Minneapolis, MN. The Systems Support Analyst will provide technical systems support within a technology organization.

Required Experience:

  • 5+ years systems support analysis experience.
  • Mainframe experience and previous development work
  • Able to coordinate and multi-task


  • Provides support for highly complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services
  • Uses/creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems
  • Evaluates service level agreement criteria, identifies gaps in current technology process and recommends changes to assure SLAs can be supported
  • Performs migrations from development to production, upgrades, installations and/or configurations
  • May evaluate or review queries to extract data, create standard databases, or perform limited programming to fine tune systems supported
  • Completes project sizing
  • Updates/writes documentation and procedures and provides related training
  • Troubleshoots network, hardware and software issues and coordinates resolution with users, vendors and internal service groups
  • Writes/designs test scripts; creates change or issue logs
  • Analyzes performance trends and recommends process improvements
  • Assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas
  • Updates, creates and tests the business contination plan
  • May coordinate project resources and provide guidance to less experienced analysts.

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 27 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit

Job Requirements

5 years experience