Systems Support Analyst in Chandler, AZ at Signature Consultants

Date Posted: 5/20/2020

Job Snapshot

Job Description

Systems Support Analyst Summary:

Signature Consultants is seeking a Systems Support Analyst for an opportunity with a client in Phoenix, AZ. This position may require some off-hour and weekend/holiday work periods

Job Description/Requirements:

We are looking for a Systems Support Analyst 5 to join the Commercial Banking and Lending Technology Team to support multiple applications.

This position requires candidates to possess a Bachelor's Degree in Computer Science, Engineering, or a related field and five years of progressively responsible experience with setup, architecture, and integration of client server systems with good knowledge of high availability systems

Responsibilities Include:

  • Actively participate in Production Support for Commercial Banking & Lending Technology's Inventory Finance applications
  • Provides support for highly complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; uses diagnostic, simulation and other tools to maintain, troubleshoot and restore service.
  • Clearly understand and articulate end-user and technical issues from both business and application perspectives

Required Qualifications

  • 6+ years of systems support experience
  • 4+ years of experience with databases such as Oracle, DB2, SQL server, or Teradata
  • 5+ years of Mainframe and Midrange support experience
  • 5+ years of experience in supporting applications on windows and Unix env
  • 2+ years of experience working with the Information Technology Infrastructure Library (ITIL)

Other Desired Qualifications

  • Good understanding of project/support processes/procedures (EACO, PAC2000, JIRA)
  • Knowledge and understanding of technical infrastructure environment
  • Basic knowledge of Windows and Linux Operating System
  • Knowledge and understanding of Data Governance
  • Understanding of version control and deployment tools such as Jenkins and udeploy
  • Knowledge of Business Intelligence tools to assist with generation of metrics

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn