Senior Management Consultants in Charlotte, NC at Signature Consultants

Date Posted: 1/13/2021

Job Snapshot

Job Description

Job Summary:

Signature Consultants is seeking a Senior Management Consultants for an opportunity with a client located in Charlotte, North Carolina. Deposit Product Accountability Office (PAO) was created in August of 2020 designed to support all DPG serving as a center of excellence for Complaints, Issues Management, Customer Remediation, BPM/DPM, Policy Execution, and Customer Accommodations (stimulus package). There is an immediate need for 2 full time dedicated Senior Consulting Contractors (BSC4) to join the team reporting directly into the leadership team.


  • Responsible for developing the approach and framework for collecting & evaluating all DPG Policies (i.e. create a centralized DPG Policy Library with artifacts)
  • Perform current DPG Policy assessments, identify "Gaps"; build out target state of the accountability/ownership model anchored to enterprise policies (i.e. Complaints, Issues Management, Customer Remediation, UDAAP, EUCT, etc)
  • Lead & Facilitate the DPG UDAAP Policy reviews and prepare documentation for corrective actions to address SHRP Issues
  • Escalate Status Updates and Reporting to Executive Management (Operating and Management Committee) and Regulators via Established Governance Routines
  • Provide Business Support to Issue Management and Customer Remediation Policy Compliance and Execution
  • Create Monthly Executive Status report for all PAO functions; including status of initiatives and success metrics
  • Develop a coordinated 2021 project roadmap with PAO Leadership Team and Stakeholders
  • Ability to communicate effectively and facilitate across multiple stakeholders with a keen focus on risk outcomes and accountability
  • Facilitate and lead key meetings with the DPG Senior Leadership Team across PAO & prepare executive presentations for CSBB Leadership


  • Minimum of 7+ years in Financial Services in a capacity of Business Consulting or Program Management
  • Previous background experience in Compliance/Audit/Risk functions or the Deposits Group

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.