Scrum Master / Project Manager in San Francisco, CA at Signature Consultants

Date Posted: 11/16/2020

Job Snapshot

Job Description

Scrum Master/Project Manager Summary:

Signature Consultants is seeking a Scrum Master for an opportunity with a client in San Francisco, CA. The Scrum/Project Manager will be involved in a wide-variety of high-priority initiatives across the company and this role will be dedicated to project managing the high-priority initiatives in the Innovation portfolio (AI, Personalization, Financial Health, Identity Management, etc.) and implementing agile transformation: these PMO and transformational functions are led by senior leaders, each one of these peers being responsible for a specific LOB projects and/or agile transformation.

Specifically, this Scrum Master will support the AI Portfolio.

  • Within the Business Strategy, Technology and Operations team, a key role will be of a Project Manager/Scrum Master with the following major responsibilities:
  • Provide leadership and experience for Innovation initiatives
  • Lead the execution of the most complex Innovation plans, programs and initiatives which have significant Enterprise-wide impact. These initiatives may focus on: content strategy/creation, customer experience, and analytics/research or product management.
  • Within the framework of the above major responsibilities, the role entails the following more specific responsibilities:
  • Participate in creating business cases for specific program, projects and strategic decision options and own the business case for the PMO/Transformation team
  • Prepare budget submissions based upon reliable data
  • Translate the organizational objectives into the annual resource plan for personnel (FTE, contractors and other leveraged resources) as well as financials
  • Translate top down directives (e.g., cost optimization initiatives) into financial objectives and forecast
  • Work with technology and other partners to align cross-organizational resource plans
  • Propose and evaluate options for funding initiatives including chargebacks and showbacks
  • Measure and report performance against the business case and annual budget on an ongoing basis
  • Track and report on an ongoing basis, staffing levels against the annual plans and the financial implications of any deviations
  • Working with finance partners, publish monthly reports on YTD actuals and forecasts for the rest of the year and use these reports to mature the financial governance across the PMO/transformation team
  • Track and validate savings from cost optimization initiatives; raise alerts and recommend actions to ensure that these efforts stay on course
  • Pro-actively appraise and recommend business strategies based upon quantitative cost and benefit analysis
  • Institute planned chargebacks on an ongoing basis and report recoveries
  • Accomplish all of the above by creating repeatable processes, automation, metrics, tools and a culture of cadenced, pro-active reporting with recommendations, call to action and follow through

A successful candidate will demonstrate the following:

  • Leadership: In creating vision, structure, organization, processes and metrics that enable and accelerate transformation rather than inhibit it
  • Influencing Skills: Ability to create and execute the vision by building support 360
  • Strategic Thinking, Creativity and Implementation: Thinking strategically and creatively about business problems, breaks down problems and presents solutions while evaluating the pros and cons of each option. Identifies business opportunities by delivering thoughtful analysis with strong logical thinking.
  • Thinks in innovative ways about problems and issues and develops/ implements creative solutions to business problems
  • Change Mindset: A transformational leader with conviction, who is a change agent helping others to adopt and implement new strategies within a large, complex matrixed organization. Ability to drive change with own team and proven success influencing change with partners

Required Qualifications:

  • 8+ years of experience in one or a combination of the following: digital customer experience, digital product/project management, digital platforms, or digital consulting.

Desired Qualifications:

  • 8+ years of project management experience
  • 4+ years of Agile experience
  • 4+ years of Agile experience
  • Knowledge of AI (Machine Learning, Natural Language Processing and Chatbot / Virtual Assistant), Personalization, Financial Health, and Identity Management
  • Excellent verbal, written, and interpersonal communication skills
  • Financial services experience
  • Ability to manage large complex cross-matrix organization that includes: multiple business, technology and risk disciplines with direct leadership; the development of the strategy for information security; and implementation of roadmaps for the Enterprise
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Experience leading effective collaboration across a team of project managers/scrum masters focusing on different functional areas for the same project
  • Knowledge and understanding of web channel management, including online sales and marketing, and application fulfillment
  • Ability to present to multiple levels of management
  • Knowledge and understanding of online authentication, authorization, fraud, or security
  • Masters of Business Administration (MBA)

Other Desired Qualifications:

  • Agile SAFe certification or other advanced Agile certifications
  • Experience managing large portfolio projects with annual budgets ranging 2 million plus
  • Ability to be adaptable and flexible in a constantly changing environment
  • Experience managing projects/initiatives within in a large, matrixed, Fortune 500 corporate environment
  • Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.