Production Support Specialist in Charlotte, NC at Signature Consultants

Date Posted: 7/15/2020

Job Snapshot

Job Description

Hadoop Production Specialist Summary:

Signature Consultants is seeking a Hadoop Production Specialist for an opportunity in Charlotte, NC. The production support specialist has to coordinate effectively with all the support groups and sub-systems to ensure prompt evaluation of a situation, and efficient resolution in a production Hadoop environment. The candidate will be responsible for monitoring and evaluating Hadoop Platform health and alerts; ensuring the Hadoop Platform & Services 100% availability. This person should have 3-5 years of experience. A production support specialist has to coordinate effectively with all the support groups and sub-systems to ensure prompt evaluation of a situation, and efficient resolution in a production Hadoop environment. Production support specialist must perform initial triage, identify immediate solution and permanent fix based on the root cause analysis. Must have experience dealing with complex inquiries raised by customers in a large, multi-tenant, Hadoop environment.

Qualifications:

  • Understand, monitor and evaluate production Hadoop job streams in support of Operations
  • Monitor and evaluate Hadoop Platform health & alerts; Ensure the Hadoop Platform & Services 100% availability
  • Work well with the Application customer groups, educate the customers and proactively manage expectations
  • Gather information related to issues or situations, do research and identify the root cause
  • Provide immediate solutions as well as permanent preventative measures to ensure zero re-occurrence of the issues at hand
  • Ability to perform data analysis, profiling and answer customer's inquiries
  • Ability to efficiently handle multiple tasks in high pressure situations
  • Ability to effectively communicate status of issues and areas of opportunity for process/system improvements

Required Skills:

  • 3-6 years of Hadoop experience and troubleshooting in Production support capacity; Experience on L1,L2 & L3 level support is a must.
  • Self-Motivated; ability to multi-task efficiently
  • Strong communication skills, backed up with strong technical knowledge about relational databases and data warehousing
  • Strong Hadoop Application and Platform Support experience, hands-on experience with all the entire suite of tools/services in the Cloudera distribution of Hadoop
  • Should have detailed architecture understanding of Hadoop ; Hadoop Admin experience is a plus here
  • Strong experience in Spark data analysis & support is preferred
  • Strong SQL skills
  • ETL tools: Syncsort dmx-h ETL job development or L3 support experience on Hadoop Platform
  • Job Scheduling tools : Autosys

Desired Skills:

  • BI tools is a plus: Tableau
  • Knowledge of networking, UNIX/Linux platforms & Programming
  • Critical thinking, strong problem solving skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.