Patient Service Representative in Des Moines, IA at Signature Consultants

Date Posted: 3/19/2020

Job Snapshot

Job Description

Patient Services Consultant Summary:

Signature Consultants is seeking a Patient Service Representatives in Des Moines. In this role the candidate will be responsible for handling invoice billing complaints and discrepancies and issuing credit memos when necessary. This position makes payment arrangements for outstanding hospital account balances with client patients and guarantors through inbound and outbound calling.


  • Researching and reconciling customer accounts/invoices to ensure accurate and timely billing.
  • Preparing summary sheets and manual invoicing whenever necessary.
  • Assisting clients with the collection of payments from outstanding accounts receivable on a monthly basis.
  • Obtaining and matching PO numbers to delivery slips to ensure prompt receipt of payment.
  • Creating and maintaining new and existing customer contracts.


  • High school diploma or GED required
  • Exceptional interpersonal, organizational, business communication and time management skills
  • Proficient in basic PC applications; proficient in internal and client systems as needed; update and note account information;
    type at least 45 WPM; proficient with 10-key; become proficient in multiple client software systems as assigned
  • Strong attention to detail and follow-up skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.