Loan Collector in Naperville, IL at Signature Consultants

Date Posted: 3/12/2020

Job Snapshot

Job Description

Loan Collector Summary:

Signature Consultants has an opportunity for a Loan Collector. In this role the candidate will identify, monitor, recommend and execute action on non-performing accounts. The Loan Collector must balance financial risks/rewards to Bank with working with and meeting the needs of the customer. The candidate will minimize loss and/or maximize return on investment through prompt and appropriate loss mitigation. He/she will utilize strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations. This position maintains contact and follow-through to ensure appropriate resolution.


  • Non-Performing Account Resolution: Analyze varying customer issues/inquiries and non-performing accounts to determine appropriate solutions
  • Contact past due customers and execute established procedures for the successful resolution of non-performing accounts, adhering to all applicable investor guidelines, requirements and regulations
  • Respond to past-due customer-initiated requests and work with customer to resolve delinquency in a manner beneficial to all parties
  • Negotiate the delinquent account resolution by balancing the financial risks/rewards to the bank with working with and meeting the needs of the customer
  • Apply skip tracing techniques and strong negotiation skills when required
  • Keep management apprised of complex or high risk situations or issues
  • Build and maintain constructive relationships with internal and external business partners, suppliers, vendors and regulatory officials
  • Stay abreast of and incorporate changing regulations and procedures and ensure compliance

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.