L2 Integration Support in Charlotte, NC at Signature Consultants

Date Posted: 7/29/2020

Job Snapshot

Job Description

L2 Integration Support Summary:

Signature Consultants is seeking an L2 Integration Support for an opportunity with a client in Charlotte, North Carolina. The L2 Integration Support will be responsible for providing integration support for transmission products and protocols. The support tasks outside normal business hours: Software implementations/upgrades, project support, change implementations, and disaster recovery exercise support.


  • The candidate will Provide integration support for transmission products and protocols. Implementation, administration and business partner support on distributed and mainframe systems
  • Perform software implementation and administrative support
  • Provide transmission consulting and assistance to business partners and projects
  • Provide level 2 support
  • Provide 24x7 on-call support
  • Support tasks outside normal business hours: Software implementations/upgrades, project support, change implementations, disaster recovery exercise support

Desired Skills:

  • Experience implementing and maintaining distributed system software Knowledge of operating systems: Splunk, Unix (AIX, Sun, HP UX), Linux, OpenVMS, Windows (2003, XP, Vista), z/OS, z/VM
  • Desired - LoanIQ

Required Skills:

  • 5+ years of overall experience in development or production support
  • Java, J2EE, Oracle, SQL, .Net
  • Experience in resolving both application functional incidents
  • Proactive in identifying, escalating, and addressing platform stability issues and risks
  • Experience in production support and follow the sun support model
  • Experience in coordinating with offshore/onshore teams and delegating work
  • Ability to create well-defined documents
  • Ability to communicate effectively with people of varying degrees of technical expertise.
  • Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up
  • Excellent problem solving skills
  • Excellent verbal and written communication skills
  • Meeting facilitation and discussion moderation skills
  • Strong organizational and interpersonal skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.