Jira/Confluence Administrator in Chicago, IL at Signature Consultants

Date Posted: 9/8/2020

Job Snapshot

Job Description

Jira/Confluence Administrator Summary:

Signature Consultants is seeking a Jira/Confluence Administrator for an opportunity with a client in Chicago, IL.

Key Responsibilities:

  • Administer Jira/Confluence Server instances for the firm.
  • Day-to-day management and administration of JIRA including workflows, custom fields, dashboards, reports, security schemas, issue schemas, project creation, etc.
  • Work with stakeholders to determine ways to optimize/improve JIRA setup and workflows. Map current processes and establish goals for improving, automating, and increasing the technical agility of the organization.
  • Provide end-user coaching, training, and support.
  • Perform some basic project management, communications, and reporting duties.
  • Develop metrics, dashboards, and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
  • Perform version upgrades and provide support to various Business and Development teams as needed.
  • Interact with Business and Development teams in understanding and implementing their requirements.
  • Promote adoption and best practices of these tools and associated methodologies.
  • Develop scripts to automate administration tasks.
  • Document usage and configuration of the development environment.

Candidate Requirements:

  • Experience in administering Jira and Confluence for at least 2+ yrs, with knowledge of configuring and customizing JIRA workflows, issue types, fields, permission, and screen schemes.
  • Experience in interacting with different Business/Development and IT functions in understanding their requirements, building solutions, and delivering them.
  • Experience in using Jira Script runner for advanced customization and automation.
  • Experience with scripting languages (groovy, python, bash or others)

Nice to have:

  • Experience in writing Confluence User macros, designing templates, PDF stylesheets.
  • Experience in using Jira Script runner for advanced customization and automation.
  • Familiarity in using plugins like Jira Portfolio, Structure, Confi forms, Elements Connect and Refinedwiki,
  • Familiarity with Configuration Management concepts, Development workflow, Build, and Deployment framework.
  • A good understanding of enterprise environment including integration with Active Directory, DNS, MS SQL Server / RDBMS, and Linux. A healthy appreciation of data preservation and entitlement policies.
  • Knowledge of underlying database schemas and the ability to dig into the database when necessary. May assist with large data imports and project migrations.
  • Motivation to promote DevOps, Continuous Integration, and Agile Development Methodologies.

Task Completion / Execution:

Maintains a constant awareness of how assigned tasks impact internal customers, and communicates status proactively to ensure smooth project execution and timely completion; raising awareness & risks to supervisor.
Constantly identifying and recommending changes to processes and tools that will improve productivity, efficiency, effectiveness, and quality.

Bachelor's degree (BS or BA)

The successful candidate will be a mature self-starter who has demonstrated the ability to function independently in a fast-paced, dynamic, and demanding environment. Additionally, this person will be constantly looking at ways to improve developer productivity. This person will be interacting with various levels of management and will have excellent communication and organizational skills.

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.