Help Desk Support in Gaithersburg, MD at Signature Consultants

Date Posted: 2/15/2021

Job Snapshot

Job Description

Help Desk Support Summary:

Signature Consultants is seeking a Help Desk Support for an opportunity with a client in Gaithersburg, MD.

Duration: contract to hire

Requirements:

  • 3-4 years of experience in a help desk role
  • Excellent communication skills
  • Experience working with C-levels
  • Experience providing remote support
  • Remote computer deployment
  • Experience following the ITIL standard
  • Process automation
  • Create user accounts
  • Grant permissions
  • Installing software's and applications
  • Experience supporting Dell, HP, Windows10, Lenovo
  • Providing support via MS Teams
  • Account creations (windows, outlook)
  • Exceptional documentation - document new and reoccurring problems

Preferred:

  • Experience working with Macs
  • O365
  • AWS

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.