Help Desk / Service Desk in Bolingbrook, IL at Signature Consultants

Date Posted: 3/9/2020

Job Snapshot

Job Description

Help Desk Position Summary:

Signature Consultants has an opportunity for a Help Desk position. In this role the candidate needs strong customer service skills, great communication, basic IT experience, troubleshooting, call center etc. POS experience is nice to have. Our client is seeking a candidate who is eager to learn and who has a long term goal in mind. They are seeking entry-level people with IT experience (internship, working in the computer center in school, small amount of work experience, call center experience, etc.)

Qualifications:

  • Phone Communication
  • Networking including MPLS
  • Active Directory Experience
  • Help Desk Support
  • Windows 7 and 10 Knowledge
  • Database management
  • MS Office Suite.
  • Remote Desktop
  • Work with Techs at our various store locations.
  • Walk the techs thru installing equipment, Remote into the PCs and then configure them.
  • Verify the computers are on Ulta's network and troubleshoot hardware and software issues.
  • Ship equipment out to stores.

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.