Distribution Center Support Analyst in Guilford, PA at Signature Consultants

Date Posted: 9/8/2020

Job Snapshot

Job Description

Distribution Center Support Analyst Summary:

Signature Consultants is seeking a Distribution Center Support Analyst for an opportunity with a client in Guilford, Pennsylvania. The Support Analyst will be a member of a talented and geographically dispersed support team. This team member will provide technical support across a wide range of technologies while supporting end user hardware, software, RF and printer technologies.

Responsibilities:

  • Gathers information to enable incident resolution and promptly escalates incidents as appropriate.
  • Assists with setting up, tuning and functional checks of scanners, printers and computers.
  • Monitors and performs requests for service, following agreed procedures.

Requirements:

  • Strong verbal and written communication skills
  • Emphasis on customer service
  • Knowledge of how RF scanners and printers are used in distribution center
  • Conceptual knowledge of how to connect wired and wireless network technologies
  • Ability to effectively interact with internal and external business partners
  • Ability to work flexible schedule - Familiarity with all shifts during training. PEAK shift will be 6:00 AM - 6:00 PM on Saturday and Sunday and 6:00 PM - 6:00 AM on Monday and Tuesday each week

Working Conditions:

  • Normal office demands
  • Higher and lower than normal operating temperatures within distribution center
  • Up to 12-hour shifts and 6-day weeks may be required during "Peak Season" between week of Thanksgiving holiday through New Year's holiday
  • Long periods of standing and/or walking
  • Ability to navigate ladders and stairs
  • Ability to lift 35 pounds

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.