Desktop Support: Deployment & AV in Boston, MA at Signature Consultants

Date Posted: 10/23/2019

Job Snapshot

  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/23/2019
  • Job ID:
    295197

Job Description

Desktop Support: Deployment & AV Summary:

Signature Consultants has a Client looking to add to their Tech Support team. The role is 80% phone and 20% desktop support.The candidate must have experience supporting PCs and Applications over the phone and at the desktop.

This Team is responsible for supporting senior management as well as Portfolio Managers, Traders and Analysts that generate millions of dollars of revenue for the organization. The position requires someone who optimizes platinum level customer services. The majority of support is in Boston. MA, but will take calls from London, Singapore, San Francisco, Detroit and Maryland offices. The company has 600 employees including 150 Traders and Portfolio Managers.

Priority of the Role:

  • Deployment w/ MDT
  • AV Setup and Support
  • Desktop Support

Day to Day Activities:

  • Answer calls to resolve PC and Application issues.
  • Configure and Troubleshoot PCs, Laptops, printers and other peripherals
  • Window 10
  • Office 2007
  • Check Active Directory Accounts

Environment:

  • Window 10, Office, Lotus Notes, IOS - iPhone and iPad support, Bitlocker Encryption, Mobile Iron, Remote tools : Join Me
  • Imaging: The image is already created. They are using Microsoft deployment Toolkit (MDT).

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.