This site uses cookies. To find out more, see our Cookies Policy

Data Analyst in Charlotte, NC at Signature Consultants

Date Posted: 4/16/2019

Job Snapshot

Job Description

Data Analyst Summary:

Signature Consultants is seeking a Data Analyst for an opportunity in Charlotte, NC. The Data Analyst will need extensive knowledge of SQL and UNIX for this role. He or she will be supporting multiple areas within our space, some areas are more technical than others, and will be assisting with payments research, governance, maintenance and technical vendor management. Customer focus is key for our team, and this role will require some off-hours work, and occasional overnight shifts.

Responsibilities:

  • Monitor file processing
  • Investigate into issues
  • Answer client questions
  • Monitor report generation and transfer
  • Production maintenance management (repair server issues, update certificates, etc.)
  • Statistical analysis for business partners
  • Assist in client onboarding (which includes explanation of the service’s features, file format verification, and some configuration)
  • Client communication for outages, tracking of issue resolution
  • Some reporting, governance deliverables, vendor management, etc.
  • Assist with account settlement problems which could be between customers and our internal ledgers or even between banks.
  • Share information among accounting teams, production support teams, and development teams in order to resolve these issues

Qualifications:

  • Excellent knowledge of SQL (Oracle mainly) and UNIX are required
  • Good knowledge of Excel
  • Friendly customer service attitude with good communication skills (written and verbal)
  • Clear presentation of data for technical and non-technical audiences
  • Task organization and persistence
  • Analytical thinking
  • Splunk, Sharepoint design, and accounting experience are plusses
  • Knowledge of Midrange batch file processing utilizing NDM and schedulers such as Autosys
  • Knowledge of secure B2B file transfer technology and concepts

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 27 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com.