Customer Service Representative in York, SC at Signature Consultants

Date Posted: 10/29/2019

Job Snapshot

Job Description

Customer Service Representative Overview:

Thursday-Sunday 6AM-6PM

Essential Functions:

  • Works with both external clients and Sunbelt associates out in the field in order to communicate and resolve any issues regarding Sunbelt equipment
  • Provides timely and accurate information to incoming customer order status and product knowledge requests
  • Processes customer orders/changes/returns according to established department policies and procedures
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Partners with the sales team to meet and exceed customer's service expectations

Competencies:

  • Customer/Client Focus
  • Problem Solving/Analysis
  • Time Management
  • Communication Proficiency
  • Teamwork Orientation
  • Technical Capacity

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.