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Customer Service Representative in West Des Moines, IA at Signature Consultants

Date Posted: 4/16/2019

Job Snapshot

Job Description

Customer Service Representative Summary:

Signature Consultants has an opportunity for a Customer Service Representative.  In this role the candidate will answer and document incoming calls from Financial Service Representatives and/or clients to respond to their inquiries and/or provide status updates and policy provisions of fixed and variable annuity products. Will educate Financial Service Representatives on market requirements, processes, contract provisions, and annuity products. The candidate will research and respond to errors, application and contract discrepancies, and processing delays. He/she will also research special requests made by Financial Service Representatives and act as a liaison between the representative and Annuity Operations.

Qualifications: 

  • High School diploma
  • Capable of working in a fast paced environment
  • Prior customer service experience
  • Dependable and reliable employee 
  • Must possess a professional and friendly attitude and be able to quickly develop rapport with customers of the phone
  • Ability to meet attendance and punctuality standards
  • Basic computer skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 27 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. 

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