Customer Service Representative in York, SC at Signature Consultants

Date Posted: 3/25/2020

Job Snapshot

Job Description

Customer Service Representative Summary:

Signature Consultants has an opportunity for a Customer Service Representative in Fort Mill, SC. Our client is seeking a skilled problem solver and customer service professional to join their team immediately. Candidates who have experience in a customer service environment are encouraged to apply. This opportunity is for a 2-6 month contract at $17.85 per hour. Shifts are within regular business hours.

Responsibilities:

  • Effectively communicate verbal and written information
  • Handle inbound and outbound calls, and display utmost professionalism.
  • Assist with questions from internal departments and Service Center, as well as assist with information distribution to various internal and external business partners.
  • Ensure proper application of, and compliance with, internal and regulatory standards, guidelines and procedures.
  • Act as a resource to the department, and be able to apply complex knowledge of the overall transfer process for inquiries received from internal and external customers and vendors.
  • Review, research, reconcile and/or process transfer requests and be able to expedite requests within the service level expectations.
  • Must be able to work at computer workstation for the majority of the day.

Minimum Requirements:

  • Attention to detail
  • Problem solving skills
  • Effective oral/written communication skills
  • Ability to multi-task and adapt in high paced environment
  • High School Diploma

Preferred Qualifications:

  • 1-2 years related customer service and/or Financial Services experience, particularly in a call center environment
  • Proficiency with Microsoft Office
  • Associates and/or Bachelor's Degree

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.