Customer Care Agent in Des Moines, IA at Signature Consultants

Date Posted: 6/23/2020

Job Snapshot

Job Description

Customer Care Agent:

Signature Consultants is seeking Customer Care Agents for a contract-to-hire opportunity in Des Moines. The ideal candidate will have 1 year of customer service experience and 1 year of medical terminology knowledge.

Responsibilities:

  • Inbound/outbound call center discussing patient bills
  • Respond to inquiries made by patients, vendors, insurance companies, or other medical facilities
  • Complete all patient phone call assignments as needed
  • Enter all patient data into electronic medical record in timely fashion

Education/Experience:

  • High school diploma required, some college preferred
  • Exceptional computer skills
  • High attention to detail
  • Ability to multi-task and stay organized
  • Friendly and professional demeanor

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.