Cell Phone Network Engineer in Charlotte, NC at Signature Consultants

Date Posted: 9/1/2020

Job Snapshot

Job Description

Cell Phone Network Engineer Summary:

Signature Consultants is seeking a Cell Phone Network Engineer for an opportunity with a client in Charlotte, NC. This role will be focused on identifying and removing carrier services no longer needed in the environment.

Responsibilities:

  • Researching Carrier Customer Service Records (CSRs)
  • Researching Billing portals
  • Reviewing Internal inventories
  • Reviewing and cross referencing Internal billing records
  • Understanding and reviewing engineering drawings and inventories
  • Identifying other sources of data required to remove unused circuits
  • Writing circuit disconnect orders
  • Verifying completion of requested work
  • Working closely with the engineering, product management, project management and finance teams to ensure inventories/records are accurately updated
  • Once circuits are identified, there are several checkpoints that need to be completed before a disconnect order can take place to assure that the circuits are not used or will not be used in the future. It is imperative that all checkpoints be strictly followed to assure no errors or impact to end users occur
  • Laser focus, extreme attention to detail, and strict following of identified process is of utmost importance.
  • Identify, research, and coordinate removal of unused circuits, while coordinating such with appropriate internal and external parties. The candidate must be intimately familiar with both ATT and Verizon carrier invoicing and carrier record systems, have the ability to perform research using carrier online tools, and understand how to process orders yielding results specific to the carrier services being removed

Required Skills:

  • Experience accessing and working within carrier billing portals
  • Must work well in a high pressure environment
  • Must be willing to strictly follow outlined job processes
  • Must be extremely detail oriented
  • Experience with and knowledge of different Carrier CSRs and USOCs (this could include ATT, Verizon, Frontier, Century Link, Consolidated Communications, etc.)
  • Excellent organization skills with an advanced knowledge of Microsoft excel
  • Knowledge of various trunk types (1MBs, 1FBs, DS0, DS1, T1, PRI, DS3, OC3, OC12, OC48, OC192, 1G, 10G, etc.) and their related billing elements
  • Excellent communications skills
  • Must be able to work well with minimal supervision
  • Ability to work on several projects at once

Desired Skills:

  • Knowledge of SONET ring architecture

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.