Business Analyst in Boston, MA at Signature Consultants

Date Posted: 11/8/2019

Job Snapshot

  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:
    11/8/2019
  • Job ID:
    294745

Job Description

Business Analyst Summary:

The Business Analyst will work with all members of the Sales Systems Administration team to implement and support projects and systems for all Global Distribution personnel The primary focus of this this position is the administration, enhancement, and support of Sales and CRM systems. The individual must be motivated, well organized, be sensitive to project and production deadlines, have a quick learning ability and be able to work both independently and in a team environment. They should have a demonstrated ability to work well under pressure and to handle multiple tasks at one time.

Responsibilities:

  • Performing detailed business and data analysis
  • Documenting business and functional requirements
  • Developing end user documentation
  • Writing and executing test plans and cases
  • Answering user questions
  • Resolving system issues/problems in a timely manner
  • Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems
  • Comply with Sarbanes-Oxley and other regulatory requirements including user access and maintenance of key records.
  • Assist team members in evaluating and implementing vendor tools and processes.
  • Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications
  • Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process
  • Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the production response team
  • Develops a "partnering" relationship with clients through continuous business education.
  • Serves as subject matter expert process, and/or operational proxy for end users in targeted areas of focus
  • Manage operationally focused projects (e.g., non-political, data/workflow oriented)
  • Participates in other Global Distribution support responsibilities as assigned
  • Develops and execute test plans and test cases.

Qualifications:

  • Ability to communicate clearly in writing and orally
  • Knowledge of software development and the system implementation life cycle
  • Knowledge of client-server, database, system design, and technical architecture concepts
  • Basic understanding of data modeling
  • Strong direct database SQL query/analysis abilities
  • Strong problem solving skills
  • Working knowledge of MS Access, MS Excel and Macros
  • 3-5 years demonstrated experience with writing business user requirements and functional specifications
  • Experience with Requirements and Quality Assurance tools is optional
  • Knowledge of Crystal Reports / Business Intelligence Tools a plus
  • Knowledge of Sales and CRM systems preferred
  • Knowledge of MS Sharepoint a plus
  • Bachelor's degree in Computer Science or equivalent business experience

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.