BA/Product Owner in Charlotte, NC at Signature Consultants

Date Posted: 6/12/2020

Job Snapshot

Job Description

BA/Product Owner:

Signature Consultants has an opportunity for a BA/Product Owner. This group is responsible for delivering dynamic, innovative, and engaging digital solutions to best serve the evolving needs and preferences of clients. In addition to maintaining and growing the current digital offerings, team is responsible for building the next generation of online and mobile investing capabilities and digital servicing experiences, and partners across the organization to drive these changes.

Responsibilities:

  • Drive and capture product requirements and user stories
  • Partner closely with Technology for solution design and delivery
  • Collaborate with UX/UI partners on Design Thinking sessions
  • Provide subject matter expertise and insight
  • Drive efforts to inform, socialize and provide enhancement awareness to key business unit partners
  • Perform content audits to ensure information remains accurate and up-to-date
  • Proactively identify efficiency opportunities related to production support
  • Participate in Agile ceremonies
  • Research and resolve escalated cases
  • Reviewing and updating policies and procedure documentation
  • Participate in production validation and regression testing for scheduled project releases, Business Continuity Planning (BCP), and hot fixes
  • Provide insight to and sharing best practices with internal and external business partners

Qualifications:

  • Brokerage/Wealth Investment experience (dividends, trade knowledge, IRA's, mutual funds, 401k etc.)
  • Have worked at TIAA, Merrill Lynch, LPL, JD Edwards
  • Client facing experience
  • Agile and front end (UI/UX) experience
  • Work with design teams to prioritize defects and resolve issues
  • Strong communicator/lead experience
  • Be a client advocate to ensure that we are consistently adding value to their digital experiences
  • Proven experience building and implementing great products
  • Enjoy collaborating with both internal and external business partners to drive solutions
  • Be comfortable in a constantly changing environment
  • Have passion for problem solving
  • Be adept at handling competing priorities
  • Possess strong analytical skills
  • Develop understanding of competitors and industry norms
  • Desire to work within an Agile product development framework

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.