Application Support Engineer in Boston, MA at Signature Consultants

Date Posted: 7/22/2020

Job Snapshot

  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/22/2020
  • Job ID:
    313000

Job Description

Application Support Engineer:

Signature Consultants is seeking a knowledgeable Application Support Engineer to monitor and maintain the efficiency of our client's software applications. In this role, your duties will include reporting to our senior software engineering team, collaborating with colleagues, and performing successful code migration. You will also be required to provide IT support to our clients. To ensure success as an Application Support Engineer, you should possess extensive experience in providing application support in a fast-paced environment. Top-Notch Application Support Engineers distinguish themselves by being proactive in providing application support.

Responsibilities:

  • Providing software application support under the supervision of the Senior Engineer
  • Performing analyses on software application functionality and suggesting improvements
  • Ensuring effective front end and back end functionality of applications
  • Consulting with the software development team, internal users, and clients to improve application performance
  • Managing code migration across environments to ensure continued and synchronized functionality
  • Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer
  • Keeping record of configuration changes and scheduling application updates
  • Documenting processes and monitoring application performance metrics
  • Providing front end support to clients and colleagues in other departments

Qualifications:

  • Bachelor's degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar
  • Demonstrable experience as an Application Support Engineer in a related field
  • Advanced knowledge of front end and back end programming languages, such as C++, Javascript, Python, and Ruby
  • Ability to manage code migration, document configuration changes, and monitor performance
  • Exceptional ability to provide front end support to internal departments and web-based clients
  • Advanced proficiency in determining the causes of application errors and repairing them
  • Knowledge of Advanced Encryption Standards (AES)
  • Ability to keep up with innovation in application design
  • Exceptional communication skills.

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.