This site uses cookies. To find out more, see our Cookies Policy

Senior Telephony Project Manager in Tamarac, FL at Signature Consultants

Date Posted: 3/13/2019

Job Snapshot

Job Description

Senior Telephony Project Manager Summary:

Are you a person that gets energized by orchestrating numerous complex projects to a successful resolution? Do you enjoy a dynamic environment that allows you to leverage your leadership and expertise to serve our stakeholders and sponsors with their most critical projects? Then you may be the right person to be one of our Project Manager ninjas that can cut through the red tape, keep focus on the key issues and risks and deliver stellar results to the business and our customers. Our client is seeking an experienced Project Manager to join their fast-paced Program Management team. This team provides leadership and organization for key operational and strategic business projects, which typically cross multiple divisions within the company. This Project Manager role crosses all processes and phases of the project management lifecycle.


  • Partners with business owners, team members and other key personnel across various departments to plan, develop and manage key operational, technical and strategic business projects
  • Independently create complex project and risk plans by analyzing the business needs and understanding how to partner and prepare for software and/or infrastructure delivery
  • Ensure project plans and related activities support key organization business objectives and major deliverables
  • Facilitate appropriate communication methods and tracking tools to ensure identification and management of risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget and detailed project documentation
  • Define and validate requirements/specifications within project scope
  • Resolve project issues to meet productivity, quality, and customer satisfaction expectations.
  • Manage Statement of Work (3rd party vendor) through project lifecycle to ensure all contracted deliverables have been achieved
  • Responsible for overseeing and consolidating overall project status reporting to executive management
  • Evaluate, negotiate, and prioritize work requests for effective resource management
  • Defining and contributing to the improvement of best practices, project management tools and techniques, ISO standards and methodologies
  • Mentor and grow skills and project management capabilities of junior staff members
  • Becoming a Subject Matter Expert (SME) in your domain
  • Be an effective and successful change agent, supporting organizational changes
  • Manage virtual projects and team members
  • High degree of organizational and time management skills, with attention to detail
  • Excellent ability to handle multiple tasks under tight deadlines and ambiguous requirements


  • Bachelor’s degree in related field or combination of education and experience in a business discipline (HR, Finance, Project Management) and training
  • Experience in obtaining resources needed to effectively complete project assignments and tasks in a matrix organization
  • Must be a self-starter and have the ability to work with minimal supervision and direction
  • Must have strong hands-on experience in preparation of all project documentation, including charters, plans, meeting notes and presentations
  • Must have working knowledge of Outlook, Excel, Word, PowerPoint, Project and Visio
  • Strong written, verbal and listening communication skills

Preferred Qualifications:

  • 7+ years of managing HR and Payroll related projects
  • Proficient in the use of Smartsheet, Slack, Quip, JIRA and collaborative project management tools
  • Experience with Kanban, Agile and Scrum methodologies
  • Application deployment & information systems planning

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the eighth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 26 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit