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Incident Response Coordinator in Chesterfield, MO at Signature Consultants

Date Posted: 5/10/2019

Job Snapshot

Job Description

Incident Response Coordinator Summary:

Signature Consultants is seeking an Incident Response Coordinator for an opportunity in St. Louis, MO. The Incident Response Coordinator will be responsible for managing cybersecurity and privacy Incident Response Program, phishing program, and security ratings solution. Due to the needs of the business, the candidate who fills this position will be expected to be available at odd hours beyond the normal workday.


  • Manage and administer the company's annual retainer with a third party vendor for incident investigation and forensics services
  • Administer the company's cloud based Emergency Notification tool
  • Administer the company's cloud based Incident Management tool
  • Perform semiannual updates to the Security and Privacy Incident Response Plan
  • Schedule, Design, Facilitate the company's annual Security and Privacy Incident Response exercise
  • Collaborate with internal resources to produce global Training and/or Awareness materials relating to Security and Privacy Incident Response
  • Collaborate with the InfoSec team relative to Security and Privacy Incident Response
  • Work across varied geographies and business disciplines to gather, synthesize and report on Security and Privacy Incident Response metrics and issues for Senior Management, internal and external audit and client consumption
  • Perform intel gathering on other industry cyber security and privacy incidents (to create lessons learned)
  • Maintain the Security and Privacy Incident Response Team page on the organization's SharePoint site
  • Identify and qualify Security and Privacy Incident Response program enhancements through continuously growing understanding of program gaps and weaknesses both pervasively and locally
  • Administer and facilitate the company's global Phishing program including conducting the phish simulations as well as reporting results
  • Work effectively within a team environment, participate in departmental/team projects, and balance detail with departmental objectives


  • Excellent verbal and written communications skills
  • Able to work with minor direct supervision
  • Advance project management skills. Demonstrates an ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and managing projects to budget and plan
  • Advanced ability to translate business needs and problems into functional design and solutions
  • Highly advanced people management skills, demonstrating the ability to lead, mentor, and develop associates; including the ability to delegate key areas of responsibility
  • Inquisitive
  • Advanced oral and written communications skills, demonstrating the ability to convey business terminology that is meaningful and well received
  • Multi-tasker
  • Team player
  • Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
  • Advanced ability to translate business needs and problems into viable/accepted solutions
  • Bachelor's degree or equivalent related experience
  • 5+ years of Incident Response and/or Crisis Management experience
  • Knowledge of, or experience with, domestic and global regulations related to data privacy and security (e.g. SOX, HIPAA, GDPR, etc.)
  • Knowledge and understanding of information security best practices
  • Strong investigative, analytical, and problem solving skills
  • Organized self-starter; versatile and capable of working with minimal management oversight
  • Ability to deliver projects on time and within budget
  • Proven managerial experience leading others
  • Excellent time management skills and ability to juggle multiple, competing priorities
  • Excellent communication skills (writing, presentation development/delivery)

Preferred Qualifications:

  • Solid working knowledge of the Incident Command System
  • Experience using cloud-based Emergency Notification solutions
  • Experience using cloud-based Incident Management solutions
  • Experience conducting phishing simulations
  • Data Privacy / Security experience
  • Strong MS Word, PowerPoint, and Excel skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 27 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit