Content Designer in San Francisco, CA at Signature Consultants

Date Posted: 11/16/2020

Job Snapshot

Job Description

Content Designer Summary:

Signature Consultants is seeking a Content Designer for an opportunity with a client in San Francisco, CA.

Responsibilities:

  • Overall UX design process
  • Documenting wireframe screen (UI) content
  • Creating user-facing (customer) support content
  • Timeline/deadline management for multiple, concurrent projects
  • Working with cross-functional teams to collaborate/solve design and content problems
  • Leading content reviews to present a POV as well as gather input/feedback
  • Creating content audits, lexicons, and plans to create/improve content
  • Develop customer-focused content, including UI copy, labels and definitions, in-flow and on-screen messages, and instructional/help (user assistance) content in compliance with standards and content strategy
  • Deliver content in required formats working with internal customers to ensure deliverables support Business and Technology requirements
  • Work with project teams to establish timelines and due dates for specific deliverables and provide ongoing status
  • Estimate project scope and manage partner teams' expectations around process, deliverables, and timelines

Requirements:

  • Familiarity with 508/ADA compliance - accessible content for all
  • Agile experience, knowledge of waterfall process
  • 5+ years of UX writing experience for online and mobile products
  • Demonstrated experience with UX design processes, including UCD principles
  • Demonstrated experience documenting wireframe content (UI copy) and interactive messages
  • Demonstrated experience creating content audits, plans and lexicons
  • Demonstrated experience creating customer-facing instructional and help copy, including relevant imagery from the product/service (screenshots or info graphics)
  • Omni-channel (browser, tablet, smartphone) writing experience for responsive design
  • Demonstrated experience with American for Disabilities Act (ADA) accessibility compliance requirements and implications for content preferred
  • Proficiency with MS Office Suite, Adobe Pro (X up), TechSmith Snagit (for screen capture, data scrubbing), SharePoint, Confluence, JIRA, Skype, Zoom, Invision, Invision Freehand, and standard browsers/web technologies

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 15th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.